User Guide

Follow the steps below to create your online account:

  1. Register for your account here
  2. Complete the form and click 'continue'
  3. Check your inbox for your account activation email and select the link
  4. Sign in to your account

If you have previously held an account with us, you'll still need to create a West Ham Account. To ensure we can link your account to the correct information, please use the email address associated with your ticketing account when creating your West Ham Account.

Useful links

Forgotten login details

Activating your account

Updating your details

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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.

You can get in touch with us by:

West Ham Help Centre: Submitting an enquiry

Email: supporterservices@westhamunited.co.uk

Twitter: @WestHamHelp

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