How to buy home cup tickets

The order of sale will be announced following the draw and will appear on the Ticket Information page.

Please select an option below:


Season Ticket holders

Please note that season and membership cards are not activated for cup matches. If you're a Season Ticket holder or Claret member with tickets to the match, you will receive paper tickets, either by post or via email

As a Season Ticket holder you will be given a priority window in which to purchase your own seat for any home cup tie. This priority window will be available for a limited period, after which any remaining seats will be released for Claret members sale. If you do not wish to purchase your usual seat for the match, you will need to wait until tickets reach Claret members sale before purchasing in alternate areas. All tickets are subject to availability.

In the event that the visiting club request a larger ticket allocation for the match, any Season Ticket holders required to relocate will be given their own dedicated priority window to purchase a seat in alternate areas. This will be communicated as soon as ticket information is available.

To guarantee a ticket to every home cup tie played at London Stadium, sign up to the Home Cup Scheme.

To book during the Season Ticket holders sales phase, login to your e-ticketing account or call the Ticket Office on 0333 030 1966, option 3.

Claret members

Please note that season and membership cards are not activated for cup matches. If you're a Season Ticket holder or Claret member with tickets to the match, you will receive paper tickets, either by post or via email.

Once the Season Ticket holder sales phase has passed, any remaining tickets will be made available for Claret members to purchase. To book during the Claret members sales phase, login to your e-ticketing account or call the Ticket Office on 0333 030 1966, option 3.

Tickets can be purchased at the rate of one ticket per member, subject to availability.  

General sale

Tickets will be made available on General sale should any remain beyond the Claret members sales phase. All tickets can be purchased either in person at our ticket office or through our call centre on 0333 030 1966, option 3 - both of which are open between 09:00 - 17:00 Monday to Saturday. Tickets can also be purchased online at www.eticketing.co.uk/whufc

All ticket sales phases are subject to change and any amendments to the above process will be confirmed when ticketing information is available for each cup match.

Useful links

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If you require any further assistance please contact the Ticket Office on 0333 030 1966, option 3 or by email at ticketoffice@westhamunited.co.uk. Lines are open Monday to Saturday, 09:00 - 17:00

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