We have lifts from ground to podium level and ground to upper levels. In addition, one lift is available on exit from the visiting supporters' car park to assist supporters to the stadium.
Lift access is available from Bridge 4 between ground level and the podium. Access to bridge 4 can be gained via south loop road. Accessible services in this lift include: a visual floor indicator, induction loop, audible announcer, tactile floor markings and low level buttons. Braille is not available on lift buttons, however, all lifts are operated by a steward on match day who will gladly provide assistance wherever required.
Supporters using Car Park 1A (visiting supporters' car park) should use this lift as the quickest means of access.
Inside the stadium
There are nine lifts available inside the stadium, providing access between upper and lower tiers. All lifts are operated by a steward on match days and priority will be given to disabled supporters wishing to use the service.
Lift services are available in the following locations:
- Block 102
- Block 113
- Block 114
- Block 132
- Club London (Lifts 6,7,8 and 9)
- Block 141
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If you require any further assistance please contact Julie in the accessibility team on 0333 030 0174 or by email at accessibility@westhamunited.co.uk. Lines are open Monday to Friday, 09:00 - 17:00
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
X: @WestHamHelp