Lifts

We have lifts from ground to podium level and ground to upper levels. In addition, one lift is available on exit from the accessible car park to assist supporters to the stadium.

Lift access is available from Bridge 4 between ground level and the podium. Access to bridge 4 can be gained via south loop road. Accessible services in this lift include: a visual floor indicator, induction loop, audible announcer, tactile floor markings and low level buttons. Braille is not available on lift buttons, however, all lifts are operated by a steward on match day who will gladly provide assistance wherever required. 

Supporters using Car Park 1A ( accessible car park) should use this lift as the quickest means of access.


Inside the stadium

There are nine lifts available inside the stadium, providing access between upper and lower tiers. All lifts are operated by a steward on match days and priority will be given to disabled supporters wishing to use the service.

Lift services are available in the following locations:

  • Block 102
  • Block 113
  • Block 114
  • Block 132
  • Club London (Lifts 6,7,8 and 9)
  • Block 141

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If you require any further assistance please contact Julie or Joanne in the accessibility team on 0333 030 0174 or by email at accessibility@westhamunited.co.uk. Lines are open Monday to Friday, 09:00 - 17:00

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