How do I access the stadium?

Please select from the options below for more information.

How can I access the stadium for:


Premier League home matches

As a Claret member, if you purchase during the members-only ticketing window, this ticket is automatically loaded onto your stadium access card. Simply scan your card at the turnstile to gain entry into the stadium. Should you wait until the game reaches general sale, this ticket would be emailed to you in the form of an e-ticket. Please remember to bring your booking confirmation with you on matchday to help you find your seats. 


Home cup matches

For home cup matches at London Stadium, paper tickets are issued stadium-wide so your access card will not be activated. 


Purchasing an additional ticket

Should you purchase more than one ticket for a match, any additional tickets will either be posted to the address held on your membership account or sent to you via email in the form of an e-ticket, depending on the delivery method you select at checkout. 

Was this article helpful? 

If you require any further assistance please contact the Ticket Office on 0333 030 1966, option 3 or by email at ticketoffice@westhamunited.co.uk. Lines are open Monday to Saturday, 09:00 - 17:00

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.
Enable Accessibility Toolbar )