To upgrade a junior ticket, please phone our Ticket Office on 0333 030 1966. This can be arranged as soon as tickets have gone on sale, approximately four to six weeks prior to the match.
Ticket Office opening hours are:
Monday to Friday, 09:00 - 17:00
Upgrading on matchday
The Ticket Office will also be open up until kick-off on the day of the game. However, to avoid queuing on matchday, we would recommend calling in advance should you need to upgrade. Please note that this service is not available online.
Matchday opening hours are:
Midweek/Saturday, 9am up until kick-off
Sundays, 10am up until kick-off
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If you require any further assistance please contact the Ticket Office on 0333 030 1966 or by email at ticketoffice@westhamunited.co.uk. Lines are open Monday to Friday, 09:00 - 17:00
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
X: @WestHamHelp