How do I gain Priority Points?

Season Ticket holders will accrue a Priority Point for attending:

  • Away Premier League matches
  • Home and away first team cup matches

One Priority Point will be allocated to the client reference number assigned to the ticket purchase. Please note that if you purchase more than one ticket using your client reference number, a maximum of one Priority Point will be allocated to your account per match.

All Priority Points are valid for the previous and the current season combined. For the 2018/19 season, any points accrued during 2017/18 and 2018/19 are valid. 

Priority points apply to the seated client reference number and cannot be transferred to another supporter's account.

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If you require any further assistance please contact the Ticket Office on 0333 030 1966 or by email at ticketoffice@westhamunited.co.uk. Lines are open Monday to Saturday, 09:00 - 17:00.

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