Lost Tickets

If you have lost your match tickets, please contact your sales agent in advance of coming to the match and they can arrange for duplicate tickets to be held for collection on matchday at the Club London Entrance. You will need to bring photo ID with you in order to collect your new set of tickets.

If you are enquiring on matchday, please make your way to the Club London entrance at turnstile B to request a duplicate set of tickets. You will need to provide photo ID upon arrival.

The original tickets will immediately become void once the new set have been requested.

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If you require any further assistance please contact the Club London team on 0303 031 1968 or by email at clublondon@westhamunited.co.uk. Lines are open Monday to Friday, 09:00 - 17:00.

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