Accessible Shuttle Bus Service

The Club provides a total of 18 complimentary shuttle buses on every home matchday to assist disabled supporters and fans with accessibility requirements in travelling to and from the Stadium. 

10 buses operate continuously from two hours prior to kick-off, with 18 shuttles running for up to a maximum of 90 minutes after the full-time whistle. Please note, road closures are in place post-match to provide safe routes for home and away supporters leaving the stadium. 

For further information, please see our Accessible Shuttle Bus Service section.

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If you require any further assistance please contact Julie in the accessibility team on 0333 030 0174 or by email at accessibility@westhamunited.co.uk. Lines are open Monday to Friday, 09:00 - 17:00

You can get in touch with us by:

West Ham Help Centre: Submitting an enquiry

Email: supporterservices@westhamunited.co.uk

X: @WestHamHelp

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