West Stand Lower
There are 74 wheelchair accessible viewing spaces at an elevated level at the back of the lower tier. Seating for ambulant disabled supporters (AEA seats) is available in the general admission seating areas.
- A personal assistant ticket is provided to every wheelchair user
- Personal assistants sit to the side of the wheelchair user
- Ambulant disabled supporters will be allocated a personal assistant ticket for the seat next to them
West Stand Upper
There are 62 wheelchair accessible viewing spaces in front of the upper tier. Seating for ambulant disabled supporters (AEA seats) is available in general admission seating areas.
- A personal assistant ticket is provided to every wheelchair user
- Personal assistants sit to the side of the wheelchair user
- Ambulant disabled supporters will be allocated a personal assistant ticket for the seat next to them
- Handrails are available on either side of the railings from the concourse to the upper tier
- Contrasting nosings fitting to the edge of each step to assist blink and partially-sighted supporters
- Lift access is available in the North West and South West corners of the stadium at blocks 102 and 114
- Level access across the West stand upper tier
- 'P' rails are provided in the upper tier to assist ambulant access supporters up and down stairs
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If you require any further assistance please contact the Accessibility team on 0333 030 0174 or by email to accessibility@westhamunited.co.uk,. The team are available Monday to Friday, 09:00 - 17:00.