Activating my account - existing users

It’s important that Season Ticket Holders use the client reference number found on their Season Ticket.

Follow the steps below to activate your online account:

  1. Click activate my account
  2. Enter your client reference number and surname
  3. Click 'Find my account'
  4. Complete the form and click 'Activate my account'

If you are still experiencing issues, call the Ticket Office on 0333 030 1966. Lines are open from Monday to Friday, 09:00 - 17:00.

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