How do I access the stadium?

For Claret Members, access to the stadium depends on when you purchased your ticket. 

Purchase windowHow to access
During Claret Member Window
All Claret members purchasing in the Claret Member Window will have access added to their Claret Membership cards
When on general sale
All sales purchased online during the General Sale Window will be sent E-tickets (even if the supporter is a member). After purchase you will receive 2 emails, the first confirming the purchase, the second will have the E-tickets as an attachment. Please print and bring to the match and scan the barcode for access.

All sales over the phone during the general sale window shall be dispatched as paper tickets
The above is subject to change and e-tickets and membership cards may not be implemented on category A Games.

Details for each specific match will be published on whufc.com, and also on our e-ticketing website. 

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If you require any further assistance please contact the Ticket Office on 0333 030 1966 or by email at ticketoffice@westhamunited.co.uk. Lines are open Monday to Saturday, 09:00 - 17:00. 

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