The Supporters' Board will meet a minimum of three times per season with members of the West Ham United Board of Directors and senior heads of department.
Meetings will be held at the beginning, middle and at the end of each campaign, during the close season. The Club will issue approximate dates for all WHUSB meetings at the first meeting of the season.
The Club will provide appropriate representation from senior management at each meeting, depending on what will appear on the agenda. So, for example, if there were to be a question about ticketing, the Club would make sure that a senior representative from the Ticket Office would attend to answer questions and take on any actions.