How has the credit amount been calculated?

Season Ticket Holders will have received a credit to the value of 5/19ths of their season ticket, plus any match ticket purchases. 

You can calculate this using the following formula:

(Original price paid for 2019/20 ticket divided by 19 (number of fixtures) multiplied by games that fans cannot attend (5 home fixtures)) + purchase of any additional home or away match tickets

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