What happens if capacity is limited for the 2020/21 season?

At this moment, we anticipate there may be a gradual or staggered approach enforced when allowing supporters to attend home matches at London Stadium. In the event of matches with social distancing in place and a restricted number of supporters present, we will adopt an automatic ballot system.

We will communicate further details regarding how the ballot system will work once more details are known. However, an automatic ballot system ensures season ticket supporters can attend an equal number of matches. And if you are not selected in the ballot, you will be automatically refunded. If you missed out in the previous ballot, you will be prioritised for an upcoming match.

We will also work to ensure that groups of supporters who attend together can do so through the ballot process, and more information on this will be shared in due course.

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