How do I access the stadium?

For home league fixtures, Season Ticket Holders will access the Stadium using their smart phone or print at home ticket. Please note from the 2022/23 season will see Season Ticket Holders receiving an electronic or digital ticket on their mobile device, rather than the usual Season Card. This will avoid personal contact and visits to the Ticket Office.

Useful links

Digital ticketing - what happens if I do not own a smartphone?

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If you require any further assistance please contact the Ticket Office on 0333 030 1966 or by email at ticketoffice@westhamunited.co.uk. Lines are open Monday to Friday, 09:00 - 17:00.

You can get in touch with us by:

West Ham Help Centre: Submitting an enquiry

Email: supporterservices@westhamunited.co.uk

X: @WestHamHelp

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