When do I have to declare my chosen refund option by?

If you wish to receive your refund as Club Cash on a match by match basis, you will need to declare your option by the deadline stated in the email. Supporters will be emailed a form on a match by match basis to declare their preference. If you wished to receive a refund to your original payment method, this will be processed automatically on the 30th day following the game, you do not need to declare this to us.

Was this article helpful?

If you require any further assistance please contact the Ticket Office on 0333 030 1966 or by email at ticketoffice@westhamunited.co.uk. Lines are open Monday to Friday, 09:00 - 17:00. 

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.
Enable Accessibility Toolbar