Why do Season Ticket Holders, Club London members and Bondholders receive separate allocations of tickets in the ballot?

Ticket allocations are distributed proportionately amongst Season Ticket Holders, Club London members and Bondholders based on the demand for each membership scheme, with allocations assigned to specific areas within the stadium in order to maintain social distancing and the Covid-19 guidance issued by the Sports Ground Safety Authority (SGSA).

Supporters will be socially distanced across all four stands inside the stadium, with general admission Season Ticket Holders in the Bobby Moore, Billy Bonds and Sir Trevor Brooking Stands, and Club London members seated in the West Stand. In line with SGSA guidance and to maximise the opportunity to see fans back at London Stadium, seats must be socially distanced, even if supporters attend with someone from their household. This means that all tickets allocated will be separated by between one and two seats.

Supporters may not be sat in their usual seat, but the Club will make every effort to ensure you are sat within your ticket band or the band above.

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If you require any further assistance please contact the Ticket Office on 0333 030 1966 or by email at ticketoffice@westhamunited.co.uk. Lines are open Monday to Friday, 09:00 - 17:00. 

 

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