Why is my seat number completely different to my existing one?

The new stands have a completely new seat number and block number system, so you cannot correlate your existing seat number with this new seating plan.

The Club has made every effort to keep families together by cross referencing each seat with the address of the Season Ticket holder.

If any supporter feels that they have not been grouped together their family as a result of this process, we would ask that they contacted the Club at their earliest convenience on 0333 030 1966, option 1.

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If you require any further assistance please contact the Ticket Office on 0333 030 1966 or by email at ticketoffice@westhamunited.co.uk. Lines are open Monday to Friday, 09:00 - 17:00. 

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