First Time Certificates

Are you a supporter attending their first West Ham United match at London Stadium? We have a First Time Certificate with a brand-new design for the new season, that we would love to send to you! If so please send us an email at with the full name, address and reference to AEK Larnaca and we will send you out a certificate to commemorate your first match.

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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.

You can get in touch with us by:

West Ham Help Centre: Submitting an enquiry


Twitter: @WestHamHelp

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