Accessible concourses

All concourses and catering outlets are accessible and are located in relatively close proximity to the WAV viewing positions; the outlets have been specifically designed to accommodate wheelchair-users.

25% of ticket counters are at an accessible height for wheelchair-users and include induction loops to support hearing aid uses, exceeding the requirements for accessible ticket counters set out in Level Playing Field’s guidelines. 

On the concourses, you'll also find 16 accessible service points with lowered counters. These can be found at the following blocks:

Academy 1 & 2

Boleyn 1 & 2

Block 105

Block 104

Block 155

Block 154

Block 145

Block 140

Block 135

Block 131

Block 127

Block 118

Block 113

Block 110

For the food and drink map, please see here. 

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If you require any further assistance please contact the Accessibility team on 0333 030 1966 (option 3)  or by email to The team are available Monday to Friday, 09:00 - 17:00.

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