The Gold Top at Bridge 3 is our dedicated accessible car park.
As a designated green stadium, the Club has provision for 60 accessible parking spaces. All accessible parking spaces at the stadium are located as close as possible to main entrances, with safe pedestrian routes provided and stewards at hand to assist in way-finding.
All home supporter car parking spaces have been allocated on a seasonal basis with a waiting list in operation and we would recommend using our complimentary Accessible shuttle bus service or drop off facility as an alternative means for reaching the stadium. Please contact Julie Pidgeon and the team at accessibility@westhamunited.co.uk for further guidance.
There is a traffic-light system in place to ensure the process for allocating permits is fair and that disabled parking spaces are utilised accordingly. Should a season ticket holder not use their parking space on two occasions and fail to notify the club in advance, the space will be offered to the supporter who is next in line on the waiting list.
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If you require any further assistance please contact Julie in the accessibility team on 0333 030 0174 or by email at accessibility@westhamunited.co.uk. Lines are open Monday to Friday, 09:00 - 17:00
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
X: @WestHamHelp