If you have a pre-booked guided, VIP or Legends tours, please head to the lower ground of the Stadium Store, where you can check-in and where you guide will collect you.
For Matchday Tours, please head to entrance B.
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If you require any further assistance, contact the Tours team by email at LStours@delwarenorth.com.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
X: @WestHamHelp