Tickets are not refundable, unless the ticket has been cancelled by London Stadium. Please see full terms and conditions for more details.
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If you require any further assistance, contact the Tours team by email at LStours@delwarenorth.com.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
X: @WestHamHelp