My membership pack hasn't arrived

If your Claret Membership pack has not arrived from September 2024, please contact our Ticket Office on ticketoffice@westhamunited.co.uk, or call 0333 030 1966 and a member of the team will be happy to advise further. Opening hours are 09:00 - 17:00, Monday - Friday. 

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If you require any further assistance please contact the Ticket Office on 0333 030 1966 or by email at ticketoffice@westhamunited.co.uk. Lines are open Monday to Friday, 09:00 - 17:00.

You can get in touch with us by:

West Ham Help Centre: Submitting an enquiry

Email: supporterservices@westhamunited.co.uk

X: @WestHamHelp

 

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