If your membership pack arrives damaged or faulty, please notify a member of our Ticket Office at ticketoffice@westhamunited.co.uk or call 0333 030 1966, who will be more than happy to assist further. Call Centre Opening hours are 09:00 - 17:00, Monday - Friday.
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If you require any further assistance please contact the Ticket Office on 0333 030 1966 or by email at ticketoffice@westhamunited.co.uk. Lines are open Monday to Friday, 09:00 - 17:00.