There are two ways to upgrade your Season Ticket, either on a seasonal or a match-by-match basis.
Match-by-match:
Concession tickets can be upgraded around 5-6 weeks prior to a match by calling the Ticket Office on 0333 030 1966, with no limit on the amount of times you can upgrade a Season Ticket throughout the season. The upgrade price is based on the weighted season ticket price of the seat against the match day ticket, therefore the price will vary depending on the category of the game. For some evening matches we offer reduced price upgrades on under 16 tickets, and any of these offers will be announced on our website.
Seasonal:
You can upgrade for the season by calling the Ticket Office. The upgrade price will be based on the number of fixtures still to be played.
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If you require any further assistance please contact the Ticket Office on 0333 030 1966 or by email at ticketoffice@westhamunited.co.uk. Lines are open Monday to Friday, 09:00 - 17:00
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
X: @WestHamHelp