Match ticket information is released on a match-by-match basis and approximately five weeks prior to the game.
Once ticket information is confirmed, supporters can email accessibility@westhamunited.co.uk to apply, quoting their client reference number(s) and the number of tickets they wish to purchase. Members can apply for one ticket per membership held and will automatically be allocated a ticket for a personal assistant if successful.
A member of the team will be in touch at a later date with confirmation of the booking however, all tickets are strictly subject to availability.
View our dedicated Accessible Ticketing section for further information.
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If you require any further assistance please contact the Accessibility team on 0333 030 0174 or by email to accessibility@westhamunited.co.uk,. The team are available Monday to Friday, 09:00 - 17:00.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
X: @WestHamHelp