The Priority Points system is used to determine the order of sale for Season Ticket holders, when applying for tickets to away matches,
Season Ticket holders will accrue a Priority Point for attending:
- Away Premier League matches
- Home and away first team cup matches
One Priority Point will be allocated to the client reference number assigned to the ticket purchase. If you purchase more than one ticket using your client reference number, a maximum of one Priority Point will be allocated to your account per match. Please note, Priority Points are non-transferable.
For the 24/25 Season, supporters will have the points from the 23/24 season remain on their accounts, any point that is accumulated prior to this will be wiped.
What this means is, any priority point that was accumulated in the 22/23 season will not be included. Priority points are always based on the previous season, and the current season, therefore, next year any points carried over will be from the 23/24 season and then any points from the 24/25 will continue to add on throughout.
Useful links
How do I gain Priority Points?
How can I check my Priority Points total?
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If you require any further assistance please contact the Ticket Office on 0333 030 1966 or by email at ticketoffice@westhamunited.co.uk. Lines are open Monday to Friday, 09:00 - 17:00.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
Twitter: @WestHamHelp