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Ticketing
2022/23 Season Tickets
How can I renew my Season Ticket?
I'm in the West Stand. What does it mean for me?
Seat relocations 2022/23
I deferred or transferred my Season Ticket
Can I pay in instalments?
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Digital ticketing
How will I access London Stadium?
How does digital ticketing work?
What if I don't have a smartphone?
How will juniors access London Stadium?
How do I download and use my digital ticket?
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New West Stand
I'm in the West Stand. What does it mean for me?
Why is the West Stand changing?
What has been the process to get to this point?
West Stand - Season Ticket renewals
West Stand - Seat relocation requests
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Priority List
How can I join the Season Ticket Priority List?
I'm on the Priority List, how do I get my Season Ticket?
Do I have a chance of getting a 2022/23 Season Ticket?
What happens after I join the Priority List?
How can I buy match tickets?
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My West Ham Account
How do I create a new 'West Ham Account'?
How to create your West Ham Account - video guide
When will I use my 'West Ham Account'?
What is the 'West Ham Account'?
How can I edit my email address to link my West Ham Account?
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Club Cash
How can I use Club Cash towards my Season Ticket?
When will my Club Cash expire?
How can I check my Club Cash balance?
Can I redeem Club Cash on behalf of another supporter?
How do I earn Club Cash?
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Away tickets - 21/22
How can I buy away tickets?
Will I be able to renew my Away scheme Ticket?
How can I join the Away Scheme?
Over Land and Sea - Olympique Lyonnias vs West Ham United FC
Over Land and Sea - Eintracht Frankfurt v West Ham United
Stadium access
How will I access the stadium?
What if I don’t have access to a smartphone?
Do I need to provide photo ID before I renew?
Priority Points
How will the Priority Points system work for 2021/22?
What are Priority Points?
How can I check my Priority Points total?
Can I transfer my Priority Points to another supporter?
My Network
What is My Network?
How to add supporters to My Network
How to remove supporters from My Network
Managing tickets for your Network
West Ham Women
When can I renew my West Ham United women Season Ticket?
Paying for your West Ham United women’s Season Ticket
Where do West Ham United women play?
West Ham United women Season Tickets
What happens if games take place without supporters present?
Ticket Exchange
What is Ticket Exchange?
How to use Ticket Exchange (video guide)
How do I redeem my Club Cash?
When does Ticket Exchange become available?
Why are there no seats on Ticket Exchange?
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Ticket Office Contact us
Contact details and opening hours
Terms & Conditions
Ticketing Terms and Conditions - Full index
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