Ticketing
2021/22 Season Tickets
- What is the renewal deadline?
- I took the Band 5 two-year Season Ticket option; do I need to do anything?
- What is in place for supporters who have been financially impacted by the pandemic?
- What happens if the Government's current plan changes?
- Who is in the Government's "clinically vulnerable" category?
My West Ham Account
- How do I create a new 'West Ham Account'?
- How to create your West Ham Account - video guide
- When will I use my 'West Ham Account'?
- What is the 'West Ham Account'?
- How can I edit my email address to link my West Ham Account?
Club Cash
- How can I use Club Cash towards my Season Ticket?
- When will my Club Cash expire?
- How can I check my Club Cash balance?
- Can I redeem Club Cash on behalf of another supporter?
- How do I earn Club Cash?
Away tickets - 21/22
Seat relocations
Season Ticket Waiting List
- I'm on the Season Ticket Waiting List, when should I expect to be contacted?
- How do I know where I am on the current Season Ticket Waiting List?
- I'm on the Waiting List, what is the Season Ticket deposit fee?
- Can I use Club Cash towards my Season Ticket deposit fee?
- How do I use Club Cash towards my Season Ticket holding fee?
Priority List
Stadium access
Ticketing ballot
- Who is eligible to attend the Southampton fixture?
- Is the ballot system fair?
- Why do Season Ticket Holders, Club London members and Bondholders receive separate allocations of tickets in the ballot?
- How will I enter the stadium?
- How can I apply to attend with friends and family in the ballot?