Ticketing
Digital ticketing
- How will I access London Stadium?
- How does digital ticketing work?
- What if I don't have a smartphone?
- How will juniors access London Stadium?
- How do I download and use my digital ticket?
2021/22 Season Tickets
- What is the renewal deadline?
- I took the Band 5 two-year Season Ticket option; do I need to do anything?
- What is in place for supporters who have been financially impacted by the pandemic?
- What happens if the Government's current plan changes?
- Who is in the Government's "clinically vulnerable" category?
My West Ham Account
- How do I create a new 'West Ham Account'?
- How to create your West Ham Account - video guide
- When will I use my 'West Ham Account'?
- What is the 'West Ham Account'?
- How can I edit my email address to link my West Ham Account?
Club Cash
- How can I use Club Cash towards my Season Ticket?
- When will my Club Cash expire?
- How can I check my Club Cash balance?
- Can I redeem Club Cash on behalf of another supporter?
- How do I earn Club Cash?
Away tickets - 21/22
Seat relocations
Stadium access
Ticketing ballot
- Who is eligible to attend the Southampton fixture?
- Is the ballot system fair?
- Why do Season Ticket Holders, Club London members and Bondholders receive separate allocations of tickets in the ballot?
- How will I enter the stadium?
- How can I apply to attend with friends and family in the ballot?
Priority Points
My Network
West Ham Women
Ticket Exchange
- What is Ticket Exchange?
- How to use Ticket Exchange (video guide)
- How do I redeem my Club Cash?
- When does Ticket Exchange become available?
- Why are there no seats on Ticket Exchange?