Ticketing
2025/26 Season Ticket Renewal
- When does my Club Cash balance expire?
- Can I relocate my seat?
- 2025/26 Season Seat Relocation FAQs & Guide
- How can I check my Club Cash balance?
- Is it possible to redeem my existing Club Cash balance off a 2025/26 season ticket?
Concessionary Season Ticket Checks
- Who is being contacted and when?
- What do I need to do?
- Accessibility and Inclusion
- What if I don’t have access to digital devices or struggle with technology?
- What if I don’t have any form of digital or analogue ID, or I’m a child without formal documents?
Digital ticketing
- How will I receive my ticket for Premier League fixtures?
- How do I download the Season Ticket to my phone?
- How do I find my pass/ticket after I've downloaded it?
- When will I be sent my digital pass/ticket?
- How will Juniors (U18) without a smart phone or compatible mobile device receive their ticket?
West Ham United Women's Team
Ticket Office Contact us
2024/25 Season Tickets
- Physical Season Ticket Passes For The 2024-25 Season
- When does my Club Cash balance expire?
- How can I check my Club Cash balance?
- Is it possible to redeem my existing Club Cash balance off a 2024/25 season ticket?
- How can I pay?
Priority List
- How can I join the Season Ticket Priority List?
- What happens after I join the Priority List?
- How can I buy match tickets?
- How can I update my details to ensure Club emails are being sent to the right place?
- Can you guarantee the seating band I request will be available?
My West Ham Account
- How do I create a new 'West Ham Account'?
- How to create your West Ham Account - video guide
- When will I use my 'West Ham Account'?
- What is the 'West Ham Account'?
- How can I edit my email address to link my West Ham Account?
Club Cash
- How can I use Club Cash towards my Season Ticket?
- When will my Club Cash expire?
- How can I check my Club Cash balance?
- Can I redeem Club Cash on behalf of another supporter?
- How do I earn Club Cash?