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2022/23 Digital ticketing
How will I receive my ticket for Premier League fixtures?
How do I download the Season Ticket to my phone?
How do I find my pass/ticket after I've downloaded it?
When will I be sent my digital pass/ticket?
How will Juniors (U18) without a smart phone or compatible mobile device receive their ticket?
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New West Stand
I'm in the West Stand. What does it mean for me?
Why is the West Stand changing?
What has been the process to get to this point?
Have I been relocated with the group I sit with?
Have I moved price bands?
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How can I join the Season Ticket Priority List?
Do I have a chance of getting a 2022/23 Season Ticket?
What happens after I join the Priority List?
How can I buy match tickets?
How do I know where I am on the Season Ticket Priority List?
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My West Ham Account
How do I create a new 'West Ham Account'?
How to create your West Ham Account - video guide
When will I use my 'West Ham Account'?
What is the 'West Ham Account'?
How can I edit my email address to link my West Ham Account?
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How can I use Club Cash towards my Season Ticket?
When will my Club Cash expire?
How can I check my Club Cash balance?
Can I redeem Club Cash on behalf of another supporter?
How do I earn Club Cash?
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Away tickets - 22/23
How can I buy away tickets?
Will I be able to renew my Away scheme Ticket?
How can I join the Away Scheme?
How will I access the stadium?
What if I don’t have access to a smartphone?
What are Priority Points?
How can I check my Priority Points total?
Can I transfer my Priority Points to another supporter?
How will Priority Points Work in 22/23?
What is My Network?
How to add supporters to My Network
How to remove supporters from My Network
Managing tickets for your Network
West Ham Women
When can I renew my West Ham United women Season Ticket?
Paying for your West Ham United women’s Season Ticket
Where do West Ham United Women play?
West Ham United women Season Tickets
What happens if games take place without supporters present?
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What is Ticket Exchange?
How to use Ticket Exchange (video guide)
How do I redeem my Club Cash?
When does Ticket Exchange become available?
Why are there no seats on Ticket Exchange?
Ticket Office Contact us
Contact details and opening hours
Terms & Conditions
Ticketing Terms and Conditions - Full index
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