We understand that not all supporters are comfortable with digital technology, however this this verification process is used a across many different industries and is designed to be simple and secure.
Please contact the Ticket Office via email if you are having technical difficulties with the GBG identity verification process. Our team will guide you through your options or arrange for an alternative process.
Accessible supporters can also contact 0333 030 0174 or email accessibility@westhamunited.co.uk.
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If you require any further assistance please contact the Ticket Office on 0333 030 1966 or by email at ticketoffice@westhamunited.co.uk. Lines are open Monday to Friday, 09:00 - 17:00.