Supporters who have already completed the verification process (such as those who have a concessionary ticket) will not need to do so again, unless they are changing to a different concessionary rate.
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If you require any further assistance please contact the Ticket Office on 0333 030 1966 or by email at ticketoffice@westhamunited.co.uk. Lines are open Monday to Friday, 09:00 - 17:00.