This is the second phase of this project, which started last season by rolling out ID verification for concessionary tickets. The third stage will be implemented later this year for match-by-match ticket purchases, starting with category A matches.
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If you require any further assistance please contact the Ticket Office on 0333 030 1966 or by email at ticketoffice@westhamunited.co.uk. Lines are open Monday to Friday, 09:00 - 17:00.