If your verification fails (for example, due to an expired ID), please contact the Ticket Office. We can help you:
- Re-submit updated documents
- Reissue your secure verification link
- Troubleshoot any technical errors
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If you require any further assistance please contact the Ticket Office on 0333 030 1966 or by email at ticketoffice@westhamunited.co.uk. Lines are open Monday to Friday, 09:00 - 17:00.