All supporters holding concessionary Season Tickets (Under 18, Under 21 or Over 66 categories) will be contacted by email.
Emails will be sent in batches starting Wednesday 23 July, grouped by stadium seating location. This approach ensures that friends and family who sit together are contacted at roughly the same time, helping groups manage the process more easily.
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If you require any further assistance please contact the Ticket Office on 0333 030 1966 or by email at ticketoffice@westhamunited.co.uk. Lines are open Monday to Friday, 09:00 - 17:00.