How do I find my pass/ticket after I've downloaded it?

Once you have successfully downloaded your digital pass, you will be able to view it at any time by opening either their Apple Wallet (iPhone) or Google Pay app (Android).

For Season Ticket holders, the pass will update automatically within seven days of each match the supporter is due to attend. 

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If you require any further assistance please contact the Ticket Office on 0333 030 1966 or by email at Lines are open Monday to Friday, 09:00 - 17:00. 

You can get in touch with us by:

West Ham Help Centre: Submitting an enquiry


X: @WestHamHelp

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