Ticket Office representatives are available at the turnstiles to assist with any enquiries or access issues. Should they be unable to resolve a query at the turnstile, supporters can visit the main ticket office where a member of the team will be able to investigate further and offer support.
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If you require any further assistance please contact the Ticket Office on 0333 030 1966 or by email at ticketoffice@westhamunited.co.uk. Lines are open Monday to Friday, 09:00 - 17:00.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
X: @WestHamHelp