When I will receive my digital ticket?

E-tickets will be sent out at least a week before the game, please ensure you check your junk and spam mail incase it ends up in here.

Please ensure we have up-to-date contact details for you on our system. If you need to update your email address, log into your West Ham account and head to the ‘Update details’ section.

If you have not received your ticket by the working day prior to the game, contact the Ticket Office on 0333 030 1966. Lines are open Monday to Friday, 9am to 5pm.

Was this article helpful?

If you require any further assistance please contact the Ticket Office on 0333 030 1966 or by email at ticketoffice@westhamunited.co.uk. Lines are open Monday to Friday, 09:00 - 17:00. 

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.
Enable Accessibility Toolbar