How do I download the Season Ticket to my phone?

This guide has been created to help supporters better understand and troubleshoot their Digital Season Ticket and to ensure they are matchday ready.

Each Pass will be delivered, via email, to the registered email address for the supporter and only one pass should be downloaded to a single mobile device. Once downloaded to the device, the pass will automatically update within seven days of each match you are permitted to attend. 

4.To add the pass to your Apple Wallet, click “Next” 

5. The following screen will now show with Automatic Selection already ticked; please do not change this selection, and click “Done”. 

The below information is behind the pass – please look at the details for reference. We recommend you leave all options enabled to ensure a smooth matchday experience: 

• QR Code - This may be scanned by stewards at the perimeter check point.
• Keep "Automatic Selection" on. The WHUFC pass is then automatically selected when at the Stadium.
• Suggest on Lock Screen - This will allow the pass to show on your phone on the day of the game or when near the Stadium
• Automatic Updates - This allows the pass to receive live updates from whufc. This must be left on to ensure your pass can be updated correctly before each match.
• Remove Pass - Removes the pass from the Apple Wallet.
• Allow Notifications - Allow notifications must be left on to receive notifications related to the pass.  

Guide for supporters with an Android mobile phone 

Android Digital Season Ticket User Guide 

This guide has been created to help supporters better understand and troubleshoot their Digital Season Ticket and to ensure they are matchday ready. 

Each Pass will be delivered, via email, to the registered email address for the supporter and only one pass should be downloaded to a single mobile device. Once downloaded to the device, the pass will automatically update within seven days of each match you are permitted to attend.