If supporters wish to print an e-ticket as well, they can do so. However, it is important to note that the ticket must be downloaded first and then printed out in order for the digital and paper copies to both remain active.
If the ticket is printed first, before it is downloaded, the digital copy will no longer be active.
Tickets can only be scanned once at the turnstile, so a supporter cannot gain double entry on one ticket.
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If you require any further assistance please contact the Ticket Office on 0333 030 1966 or by email at ticketoffice@westhamunited.co.uk. Lines are open Monday to Friday, 09:00 - 17:00.