Passes are only sent once so please do not delete your pass from your mobile device.
If you delete it inadvertently, please try to locate the original email you were sent containing the link to download it. It will have been sent from noreply@ticketmaster.co.uk. You should find that you are still able to download it using the original email link.
Should you be unable to re-download your pass, please contact us as soon as possible.
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If you require any further assistance please contact the Ticket Office on 0333 030 1966 or by email at ticketoffice@westhamunited.co.uk. Lines are open Monday to Friday, 09:00 - 17:00.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
X: @WestHamHelp