1. Sign-in to your West Ham Account, or create your account, by clicking here.
2. Select 'Go to ticketing website'
3. View ‘My Account’ in the top right hand corner and your cash balance will show
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If you require any further assistance please contact the Ticket Office on 0333 030 1966 or by email at ticketoffice@westhamunited.co.uk. Lines are open Monday to Friday, 09:00 - 17:00.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
X: @WestHamHelp