1. Sign-in to your West Ham Account, or create your account, by clicking here.
2. Select 'Go to ticketing website'
3. View ‘My Account’ in the top right hand corner and your cash balance will show
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If you require any further assistance please contact the Ticket Office on 0333 030 1966 or by email at firstname.lastname@example.org. Lines are open Monday to Friday, 09:00 - 17:00.