The Ticket Exchange service will become available once all tickets to a home match have sold out. This provides our Season Ticket holders who are unable to attend the match the option to list their seat for another supporter to purchase.
Please note that the Ticket Exchange will close three hours before kick-off.
For full details see Ticket Exchange Terms and Conditions.
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If you require any further assistance please contact the Ticket Office on 0333 030 1966 or by email at ticketoffice@westhamunited.co.uk. Lines are open Monday to Friday, 09:00 - 17:00.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
X: @WestHamHelp