In store returns

If you're not entirely satisfied with your purchase and you bought it in store, you may return the product in a saleable condition within 28 days for a credit note to the value of the goods or an exchange. Please note that no cash refund will be given.

Stadium Store opening hours

Monday - Friday: 9.30am - 5pm

Saturday: 9am - 5pm

Sunday: 11am – 5pm

* Subject to change on Bank Holidays and matchdays

Please note our stores are currently closed due to national lockdown. If you would like to arrange a return please email onlinestore@westhamunited.co.uk 

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If you require any further assistance contact the Stadium Store on 020 8548 2794 or email onlinestore@westhamunited.co.uk.


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