It is important that each member on the WSB is fully representative of their chosen area and will be prepared and readily able to raise and share the views of the wider West Ham United women fanbase.
To this end, the Club will support each Supporter Representative as much as possible to ensure they are successful in their role as covered in the section - The Role of the Club. However, supporters should feel confident that their Supporter Representative is fully committed and capable of representing them through their work on the WSB.
Supporters who wish to apply for a role on the WSB should demonstrate clearly within their application form that they meet each of the points listed within the Supporter Representative Guide to ensure that they can successfully represent the supporters in their chosen category.
To ensure that all WSB members effectively represent the supporters in their area, each Supporter Representative must;
- Hold a West Ham United women Season Ticket or have attended West Ham United women fixtures at Rush Green
- Attend a minimum of 5 games per season;
- Attend all WSB meetings, subject to exceptional circumstances and, in such absence, ensure your questions are passed to the WSB Chair for representation at any meetings;
- Submit questions on behalf of your group to help inform the agenda at meetings;
- Assist WHUFC to greater understand the needs of the supporters within your key areas of interest;
- Possess strong communication skills with a willingness to speak and share the views of the supporters you represent at meetings;
- Be available to meet Supporter Services outside of meetings as and when necessary;
- Raise urgent individual issues, feedback or complaints with the Supporter Services when applicable
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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
Twitter: @WestHamHelp