Back to WHUFC.com
Help Centre Home
Enter your search term here...
Meet the team
How we can help you
How to get in touch
Covid-19 - Club Operations FAQ
Will my ticket(s) be valid for the rearranged fixtures?
Can I still order from the West Ham Online Store?
Is the Club open as normal?
Are the West Ham stores open?
Will mascots get refunds on their places?
View all (7)
Feedback and complaints
Supporter Services opening hours
Official Supporters' Board
What is the Official Supporters' Board?
What are the aims and objectives of the Official Supporters' Board?
What changes have been made to the former SAB model?
How often does the Supporters' Board meet?
What influence does the Official Supporters' Board have over any key decisions?
View all (21)
Disabled Supporters' Board
What is the DSB?
What are the aims of the DSB?
How can the DSB help you?
How can I contact the DSB?
When is the next DSB meeting?
View all (9)
Junior Supporters' Board
What is the Junior Supporters' Board?
What are the aims of the JSB?
How do I apply for the JSB?
How many members are on the JSB?
When is the next JSB meeting?
West Ham United women Official Supporters' Board
What is the West Ham United women Official Supporters' Board?
WSB Supporter Representative Guide
WSB Member Application Process
The role of WSB Members
The structure of the Women's Supporters' Board
View all (7)
West Ham Account
How do I create a new 'West Ham Account'?
When will I use my 'West Ham Account'?
What is the new 'West Ham Account'?
How can I set up a West Ham Account for a young fan?
Do I need to create a 'West Ham Account'?
View all (16)
Charitable policy and donations
How can I request a signed item?
Special letters from the Club
Supporter Services on Matchday
Away Coach Parking
Hammers Collectables - 2019/20
Hammers Collectables - 2018/19
Hammers Collectables 2017/18
Supporter Liaison Officers (SLOs)
View all (8)
Hammers Help user guide
What is Hammers Help?
Enable Accessibility Toolbar