We would love to receive your feedback following the match, and this can be emailed to supporterservices@westhamunited.co.uk
Our team aim to acknowledge your feedback within one working day and provide a resolution within a maximum of 14 days, although this may be extended during busier periods.
Any complaints will be investigated by the relevant team and an acknowledgement will be sent to confirm we have received it.
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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off on X.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
X: @WestHamHelp