The Club, Barratt London, and families and close friends of the supporters remembered at the Memorial Garden collaborated together throughout the design process of the new area. This began with a series of consultation events held in 2018 at Our Lady of Compassion Church, on Castle Street, adjacent to the Memorial Garden. The Club and Barratt London were able to share initial design plans with families who then provided their feedback for inclusion within the future proposals for the Memorial Garden. The features include:
- A Memorial Plaque, containing the names, year of birth and year of passing for all supporters remembered
- A Memorial Capsule, containing cherished items belonging to families and supporters, which is buried beneath the site and marked with a commemorative plaque
- Retaining the two trees and the soil, which has been capped by earth, fresh bark, and Claret and Blue plants, in order to protect the ashes of loved ones
- The Boleyn Gate font, taking inspiration from the lettering on the famous gates which stood proudly alongside the entrance to the Memorial Garden
- Benches integrated within the area, to provide visitors with a place of comfort and reflection
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