Company Information
Address: West Ham United PLC, London Stadium, Queen Elizabeth Olympic Park, London, E20 2ST
VAT No: 697 2532 95
Accessibility
Email: accessibility@westhamunited.co.uk
Tel: 0333 030 0174
Corporate Hospitality
Email: clublondon@westhamunited.co.uk
Tel: +44 (0) 20 8114 2442
Commercial and Sponsorship
Email: commercial@westhamunited.co.uk
Insurance
Employer’s Liability or Public Liability insurance
Address: QBE Insurance Europe Ltd, Acclaim House, Central Park, New Lane, Leeds, LS11 5UF
All postal communications addressed to us relating to Liability insurance matters should
be sent to: AJ Mollett, Finance Director, London Stadium, Queen Elizabeth Olympic Park, London, E20 2ST
Mascots
Email: supporterservices@westhamunited.co.uk
Retail
Website: officialwesthamstore.com
Email: onlinestore@westhamunited.co.uk
Stadium Store London Stadium, Queen Elizabeth Olympic Park, E20 2ST
Opening times
Monday to Friday 9.30am-5pm
Saturday 9am-5pm
Sunday 11am-5pm
Lakeside Thurrock, Unit 71, Lakeside Shopping Centre, Thurrock, RM20 2ZP
Tel: +44 (0) 1708 890 258
Opening times
Monday to Friday 10am-10pm
Saturday 9am-9pm
Sunday 11am-5pm
Liberty Romford, Unit GLA1A, Liberty Shopping Centre, Romford, RM1 3RL
Tel: +44 (0) 1708 741 877
Opening times
Monday to Saturday 9.30am-6pm
Sunday 11am-5pm
Eastgate Basildon, Eastgate Shopping Centre, Basildon, SS14 1EB
Opening times
Monday to Saturday 9am-5.30pm
Sunday 10am-4pm
Safeguarding
The Club’s primary concern is always with children and vulnerable adults who have suffered abuse or at great risk of being harmed. With recent cases of historic abuse emerging across football, West Ham United would like to make it clear that any concerns and/or information about possible child abuse is taken seriously, handled sensitively and with due urgency. If you have been affected by these issues, you are encouraged to get in touch with either Head of Safeguarding Jackie Ferdinand (safeguarding@westhamunited.co.uk), the police, the football authorities or the NSPCC. The FA has commissioned the NSPCC to provide a hotline to help encourage more people to come forward. The number is 0800 023 2642
Email: safeguarding@westhamunited.co.uk
Stadium
Address: West Ham United, London Stadium, Queen Elizabeth Olympic Park, London, E20 2ST
Supporter Services
Email: supporterservices@westhamunited.co.uk
Twitter: @WestHamHelp
Ticket Office
Address: West Ham United FC Ticket Office, London Stadium, Queen Elizabeth Olympic Park, London, E20 2ST
Website: www.eticketing.co.uk/whufc
Email: ticketoffice@westhamunited.co.uk
UK Sales
Tel: +44 (0) 333 030 1966
Post Sales
Tel: +44 (0) 303 031 1966
West Ham United Women
Email: supporterservices@westhamunited.co.uk
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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off on X.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
X: @WestHamHelp