Club contacts

Company Information

Address: West Ham United PLC, London Stadium, Queen Elizabeth Olympic Park, London, E20 2ST
VAT No: 697 2532 95

Accessibility

Email: accessibility@westhamunited.co.uk

Tel: 0333 030 0174

Corporate Hospitality

Email: clublondon@westhamunited.co.uk
Tel: +44 (0) 20 8114 2442

Commercial and Sponsorship 

Email: commercial@westhamunited.co.uk

Insurance

Employer’s Liability or Public Liability insurance
Address: QBE Insurance Europe Ltd, Acclaim House, Central Park, New Lane, Leeds, LS11 5UF
All postal communications addressed to us relating to Liability insurance matters should
be sent to: AJ Mollett, Finance Director, London Stadium, Queen Elizabeth Olympic Park, London, E20 2ST

Mascots

Email: supporterservices@westhamunited.co.uk 

Retail

Website: officialwesthamstore.com
Email: onlinestore@westhamunited.co.uk
Stadium Store London Stadium, Queen Elizabeth Olympic Park, E20 2ST

Opening times
Monday to Friday 9.30am-5pm
Saturday 9am-5pm
Sunday 11am-5pm
Lakeside Thurrock, Unit 71, Lakeside Shopping Centre, Thurrock, RM20 2ZP
Tel: +44 (0) 1708 890 258

Opening times
Monday to Friday 10am-10pm
Saturday 9am-9pm
Sunday 11am-5pm
Liberty Romford, Unit GLA1A, Liberty Shopping Centre, Romford, RM1 3RL
Tel: +44 (0) 1708 741 877

Opening times
Monday to Saturday 9.30am-6pm
Sunday 11am-5pm

Eastgate Basildon, Eastgate Shopping Centre, Basildon, SS14 1EB

Opening times
Monday to Saturday 9am-5.30pm
Sunday 10am-4pm

Safeguarding

The Club’s primary concern is always with children and vulnerable adults who have suffered abuse or at great risk of being harmed. With recent cases of historic abuse emerging across football, West Ham United would like to make it clear that any concerns and/or information about possible child abuse is taken seriously, handled sensitively and with due urgency. If you have been affected by these issues, you are encouraged to get in touch with either Head of Safeguarding Jackie Ferdinand (safeguarding@westhamunited.co.uk), the police, the football authorities or the NSPCC. The FA has commissioned the NSPCC to provide a hotline to help encourage more people to come forward. The number is 0800 023 2642

Email: safeguarding@westhamunited.co.uk

Stadium

Address: West Ham United, London Stadium, Queen Elizabeth Olympic Park, London, E20 2ST

Supporter Services

Email: supporterservices@westhamunited.co.uk

Twitter: @WestHamHelp

Submit an Enquiry

Ticket Office

Address: West Ham United FC Ticket Office, London Stadium, Queen Elizabeth Olympic Park, London, E20 2ST
Website: www.eticketing.co.uk/whufc
Email: ticketoffice@westhamunited.co.uk

UK Sales

Tel: +44 (0) 333 030 1966

Post Sales

Tel: +44 (0) 303 031 1966

West Ham United Women

Email: supporterservices@westhamunited.co.uk

Was this article helpful? 

Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off on X.

You can get in touch with us by:

West Ham Help Centre: Submitting an enquiry

Email: supporterservices@westhamunited.co.uk

X: @WestHamHelp

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.
Enable Accessibility Toolbar