Donations and signed items
The Club receives thousands of requests for donations and signed items each season and unfortunately it is just not possible to meet that demand, as much as we would like to help all of those who get in touch with us.
The Supporter Services Charitable Policy was created to ensure that we show transparency and fairness across the board to all requests that we receive.
Charitable Policy
All charitable requests received to the Club are handled within the Supporter Services team.
If your request is for a charity, you will need to send us a letter from the charity on headed paper confirming that you are an official fundraiser for them.
Please note that due to the extremely high number of requests that we receive for donations and signed items, submitting a request will not guarantee you or your organisation will receive a donation.
All requests should be posted to Donations, West Ham United Football Club, London Stadium, Queen Elizabeth Olympic Park, London, E20 2ST.
If you have a question or enquiry, you can email supporterservices@westhamunited.co.uk for further advice.
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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off on X.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
X: @WestHamHelp