We would encourage all supporters to arrive at the stadium at least 90 minutes before kick-off. This will allow you plenty of time to pass through security checks and reach your seat.
Supporters are advised to use all available routes to London Stadium in order to assist with keeping your distance on public transport and when arriving to and leaving the stadium, wherever possible.
If using public transport, please ensure you follow all the guidelines for your chosen transport provider. For the latest travel advice visit
Please plan your journey in advance and check timetables to ensure you arrive at the ground at least 60 minutes before kick-off.
To assist with queueing times we recommend that supporters arrive via the bridge closest to your turnstile. Please see the map below:
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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry